Privacy Policy

JN Billing and Consultancy, Inc. is committed to maintaining the security and privacy of your Protected Health Information (PHI) and Personal Identifiable Information (PII) collected through this website, www.jncloud.net (the “Website). This Privacy Policy discloses JN Billing and Consultancy, Inc information collection and dissemination practices in connection with the Website. This Privacy Policy does not address personal information that you provide to us in other contexts.

The Electronic Health Record

JN Billing and Consultancy, Inc provides the web-based EMR to hospice agencies who enter into a JN Billing and Consultancy, Inc service Agreement (“Customers”), who then authorize users, including physicians, physician assistants, nurse practitioners and non-physician staff members, such as RN, LVN, CHHA, SW and other users (“Authorized Users”). Hospices and Authorized Users are responsible for determining uses and disclosures of patient medical information maintained in JNCloud.net, in accordance with their legal and professional responsibilities as health care professionals and state and federal medical privacy laws, including the federal Health Insurance Portability and Accountability Act (“HIPAA”). To the extent that JN Billing and Consultancy, Inc receives or maintains patient medical information in the course of providing JNCloud.net, that information is secured, used and disclosed only in accordance with JN Billing and Consultancy Health’s legal obligations as a “business associate” under HIPAA.

The Website Acceptance of Privacy Policy

By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.

Personal Information Provided by You

Except as described in this Privacy Policy, JN Billing and Consultancy, Inc only collects your personally identifiable information (“PII”) through this Website when you choose to provide such information, such as when you use the “Contact Us” feature or submit a job application. PII can include your name, date of birth and zip code. JN Billing and Consultancy, Inc uses your PII to address your requests for information, products or services. JN Billing and Consultancy, Inc will not sell, rent, license, or trade your PII with third parties for their own direct marketing use unless we receive your express consent to do so. Unless you give us permission to do so, JN Billing and Consultancy, Inc will not share your PII other than as specified in this Privacy Policy Disclosures Under Special Circumstances We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Automatically Collected Information and Anonymous Information

Each time a visitor comes to the website JN Billing and Consultancy, Inc collects some information to improve the overall quality of the visitor’s online experience.

Aggregated Data

JN Billing and Consultancy Inc collects aggregate queries for internal reporting and also counts, tracks, and aggregates the visitor’s activity into JN Billing and Consultancy’s analysis of general traffic-flow at the Website. To these ends, JN Billing and Consultancy, Inc may merge information about you into aggregated group data. In some cases, JN Billing and Consultancy, Inc may remove personal identifiers from PII and maintain it in aggregate form that may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with business partners, service providers and/or vendors; if it does so, Elation Health will not disclose your individual identity.

Web Server Logs and IP Addresses

An Internet Protocol (“IP”) address is a number that automatically identifies the computer/device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. JN Billing and Consultancy Inc may use IP addresses to conduct website analyses and performance reviews and to administer the Website.

Cookies and Web Beacons

Cookies are pieces of information that a website transfers to a user’s computer for purposes of storing information about a user’s preferences. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Many websites use cookies as a standard practice to provide useful features when a user visits the website and most web browsers are set up to accept cookies. JN Billing and Consultancy, Inc uses cookies to improve your online experience when visiting the Website. You can set your browser to refuse cookies, but some portions of the Website may not work properly if you refuse cookies. Some of the Website’s web pages may use web beacons in conjunction with cookies to compile aggregate statistics about website usage. A web beacon is an electronic image (also referred to as an “action tag,” “single-pixel,” or “clear GIF”) that is commonly used to track the traffic patterns of users from one web page to another in order to maximize web traffic flow and to otherwise analyze the effectiveness of websites. Some web beacons may be unusable if you elect to reject their associated cookies.

Security

JN Billing and Consultancy, Inc understands that storing our data in a secure manner is essential. JN Billing and Consultancy, Inc stores PHI, PII and other data through a third-party web based hosting company, HIPAA Vault. HIPAA Vault is a HIPAA compliant, cloud-based hosting company. The company can be reached at hipaavault.com or by calling 760.290.3460.

Children’s Privacy Protection

JN Billing and Consultancy, Inc understands the importance of protecting children’s privacy in the interactive online world. The Website is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

Policy Updates

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display a version number and a date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of PII, we will provide advance notice on this Website. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

Questions

If you have any questions about this Privacy Policy or about JN Billing and Consultancy, Inc handling of your information, please contact privacy@jnbilling.net.